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This post tells you how to fix the problem of iPhone contacts not showing up in address book, messages, recently calls and FaceTime.

Common iPhone Using Issues

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Q: “After updating my iPhone X to iOS 13, I found person’s name was not showing up when receiving a call, and there was only the phone number. After checking the address book, found some contacts were missing silently. ” One of iPhone X users complained about contacts issue on Apple forum.

After updating iOS 11/12/13, restoring from iTunes/iCloud or backing up your device, just like the user said above, you might also encounter the similar issue and found contacts not showing up on your iPhone X Messages and Phone apps, or even on your FaceTime calling history. Sometimes, this issue can be easily fixed by a simple iPhone restart. But normally we couldn’t easily get through after many tries. So in this post, in order to fix this problem, we offer you some tips that we collected and hope they could be helpful.

Tips to Fix Contacts Not Showing Up on iPhone After iOS 12/13 Update [iOS 11-iOS 13]

Before knowing how to fix issues of contacts not showing up on iPhone after iOS 13 update, we need the first figure out why this kind of issue occurs.

Why Won’t Contacts Not Showing Up on iPhone after Updating to iOS 12/13

iPhone contacts might not show up if you have accidentally logged in with the wrong cloud credentials or if your groups are switched off. Besides, iTunes syncing errors or iOS glitches can also lead to contact not showing up on iPhone 11/XR/XS/X/8/7 when you’re transferring information between your device and computer.

Why Are My Contacts Not Showing Up on iPhone 11/XS/XR/X/8/7/6s/6

Before trying all tips below, you’d better backup your iPhone to iTunes first.

1. iCloud Contacts.

If you are using iCloud contacts sync, you should make sure that iPhone contacts are syncing with your iCloud correctly. Firstly, you should log in with the correct iCloud account and password, then turn on the iCloud sync by going to Settings > iCloud > Contacts.

If you have turned on your contacts sync and found the contacts still not showing up, you can have a try to turn the sync off and then turn on to refresh the sync between your device and iCloud. And before you turn on, you’d better restart your iPhone.

Also Read: How to Fix iPhone Contacts Not Syncing with iCloud >

2. Gmail or other contacts service.

If you are using Gmail or other online contact services, you should turn on them by going to Settings > Contacts > Accounts. Firstly, you should make sure your online contact account is added to the Accounts list. After that, go into the account and turn on Contacts sync.

3. Contacts group.

If you created some contact groups by using iCloud, you can run Contacts app and tap Group on the top left corner to check whether you allow them to show on your iPhone contact list.

4. Restore from iTunes or iCloud.

If you have backed up your iPhone, you can restore your missing contacts from iTunes or iCloud to your device, but this way will erase all of your data and settings on your iPhone, and then put the whole backup to your device.

5. Retrieve only contacts from iTunes/iCloud to iPhone

Some professional iPhone data recovery software enables you to put only contacts from backup to iPhone instead of restoring all backup data to your device. For example, you can download PhoneRescue (choose Download for iOS) to your computer. After connecting your iPhone to this tool, you can easily scan whether there are some missing contacts on your iTunes/iCloud backups. If there are, you can directly transfer them to your iPhone. (Tutorial: How to Restore iPhone Contacts from iTunes Backup)

Also Read: How to Downgrade from iOS 13 to iOS 12 >

The Bottom Line

That’s all about how to fix contacts not showing up on iPhone 7/8/X/XR/XS/11. By reading this guide, we hope you have known why we won’t contact not showing up on iPhone after updating to iOS 13/12 and the tips to fix this problem. If you have other questions about this issue, you can leave your questions in the comments, then we will try our best to help you out.

Product-related questions? Contact Our Support Team to Get Quick Solution >

If you’re facing such a kind of situation that your iPhone showing phone numbers instead of names you saved in the contacts, don’t worry, read the following text to get the quick fixes.

iPhone Contacts Tips

Imo Contacts Not Showing Notifications

Imo Contact List

Q: Contacts missing & not listed by name in messaging. Did 11.4 updates and I now have missing contacts? When I’m in messages everyone is listed by number not contact name. Even the contacts that are listed in my contacts are being shown by the number. Everyone’s photo is shown as well. Just no contact names.

An iPhone X User’s Contacts Missing Names after iOS Update

The above info shows that an iPhone X user’s iPhone showing phone numbers instead of names in the Message app after updating his iPhone to iOS 11.4. Actually, we can’t say for sure what reasons may cause iPhone contacts name missing, but it does happen for various different reasons. Like the iOS update, iOS crash, unknown errors, or something like that.

Even though iOS 14 has already released days before. Some iPhone users reported their iPhone encountered contact names not showing. Definitely, it really brings a lot of trouble when it happens. When you pick up a phone call, you even don’t know who it is. So does in Message, iMessage, and WhatsApp. No matter what causes this annoying bug, fixing it soon is what you want to do at first, right?

To fix iPhone not showing contacts names but only phone numbers, 8 practical quick fixes were listed in the follow-up article to help you figure it out.

Tip 1. Rebooting iPhone

You know that restarting iPhone can fix lots of common issues in most cases. So, just restart or force restart your iPhone to see if the names of the contacts come back again.

Tip 2. Refresh Contacts Database

Most people who encounter this issue find that contacts names just missing from the message or phone calls, when you open the Contact app, everything is OK, the names still there. So, you can have a try to edit any contact in the app, or just add more contacts to let the contacts database get refreshed.

Tip 3. Turn Contacts Off/On on iCloud

iPhone contacts name missing may be caused by a syncing issue of contacts between iPhone and iCloud. So, if you didn’t find the above method of assistance, try to disable contacts on iCloud and enable it again. The steps are as follows.

Step 1 Go to Settings > Apple ID > iCloud >Turn the Contacts toggle off.

Step 2 It will ask you to delete or keep previously synced contacts. Choose “Delete from My iPhone”. Don’t worry you won’t losing anything, your contacts are still in iCloud.

Step 3 Restart your iPhone, also go to Settings > Apple ID > iCloud >Turn the Contacts toggle on. Now, your iCloud contacts should back on your iPhone.

Tip 4. Sign Out of iCloud and Sign in Back Again

Some people from Forums recommended to sign out and sign in back to iCloud on your iPhone. This may work for some of you. I think the operating principle is consistent with Tip 3. So, if Tip 3 does not work, this may not work too. But, you can just have a try.

Tip 5. Ask Siri to Restore the Contacts

Another tip to fix iPhone contacts missing is to ask Siri to bring them back. Smart Siri, as a virtual assistant, which can do much more than what you can imagine. The contact names could also be recognized by Siri. So, just have a try.

Imo Account Not Showing International Contacts

Tip 6. Reset Network Settings

It is said that network connection error may lead to iPhone contacts name missing. Therefore, reset network settings on your iPhone may be a useful way to fix this problem. You can make it by:

Step 1 Go to Settings > General.

Step 2 Find and tap Reset > Select Reset Networking Settings.

This will delete all network settings, returning them to factory defaults, won’t affect your data security.

Tip 7. Waiting for a While

This method applies to those who are not eager to solve this problem. For me, I have an iPhone 8 plus, I went on a trip and my iPhone contacts name missing when I came back from abroad. I don’t know why but I don’t in a hurry to fix it. A few days later, it was back to normal again. So, if you’re also not in a hurry to get the names back, you can just wait for a while or several days, they may come back at some point.

After updating to the new iOS, if you’re not only lost your iPhone contacts names but also lost some important contacts info or other vital data, like messages, photos, notes, etc., then here is a guide that can help you retrieve lost data after iOS update.

Tip 8. Using an iPhone Troubleshooter to Fix the Issue

Generally, if all these methods are failed to figure out this problem, you may consider if the contact names not showing was caused by some software issues.

In this tip, I would love to introduce a professional iPhone system issue troubleshooter that committed to solving iOS system problems. It is AnyFix – iOS System Recovery, which has helped millions of iPhone iPad users to get out iOS related troubles and can fix over 130 system problems and 200+ iTunes issues.

You can give it a try to get rid of this problem with your ease.

Step 1. Run AnyFix on your computer.

You need to download AnyFix and install it on your computer. Run it and connect your iPhone to it, and then you can choose the System Repair.

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Click on System Repair

Step 2. Fix the problem in minutes.

Follow the instruction on the screen, you need to click on the 50+ iPhone Problems. In the following step, you can choose Standard Repair which won’t risk any data loss. AnyFix will start the repair process.

Step 3. Successfully repaired.

Several minutes later, you will see a Repair Completed screen showing here which means AnyFix has finished the repair successfully.

System Repair Completed

AnyFix – iOS System Recovery is quite a labor-saving tool. As the coronavirus is soaring out of there, you can just use it to fix the contact names not showing and some other issues you may counter at home. Why not give a try.

Imo Contacts Not Showing My Phone

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The Bottom Line

That’s all for how to fix iPhone contacts name missing and only show phone numbers. If you have other solutions to this issue, welcome to leave a comment. If you feel this article is helpful, also welcome to share it to help more people.

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